Help - Contact Support

If you cannot find the information you are looking for with reference to our help section, please contact your library with a detailed description of your problem or question.

Clearwater Public Library System

Dunedin Public Library

East Lake Community Library

Gulf Beaches Public Library

Gulfport Public Library

Largo Public Library

Oldsmar Public Library

Palm Harbor Library

Pinellas Park Public Library

Safety Harbor Public Library

St. Petersburg Public Library System

St. Pete Beach Public Library

Seminole Community Library

Tarpon Springs Public Library

In order to facilitate troubleshooting, please include the following information in your correspondence:

• Steps to reproduce the problem (in as much detail as possible)
• Exact text of any error message (screen shots are helpful)
• URL(s) of any error page(s) you encounter
• Library card number
• Title(s) of problem download(s)
• Applicable software version (this information can typically be found under Help > About.)
• Operating system (Windows Vista®, Windows® XP, Windows 98 SE, etc.)
• Internet browser and version (Internet Explorer® 8.0, Firefox® 3.0, etc. In most browsers, find this under Help > About.)
• If applicable, device type and operating system